Home > Clogged : Sewers / Drains / toilet / sinks

Clogged : Sewers / Drains / toilet / sinks

Clogged : Sewers / Drains / toilet / sinks

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One of a home owner's worse nightmares is a backed up floor drain, especially one that fills a basement with sewage.

Our nightmare happened a few months ago after a recent basement bathroom remodel. The first time the new toilet was flushed, the bathroom filled up with two inches water. The next flushing, pumped sewage out of the storm drain and into two other rooms. It was time to call Parker Brothers Plumbing.

One of the first things that Parker Brothers always tries is an industrial sized snake. These things are about 3/4 of an inch wide and hundred feet long. The plumber reamed out the sewer line clear to the alley. He didn't seem to run into any obstructions, nor were there pieces of root on the snake when he brought it back up. He flushed the toilet and the basement filled right back up with sewage again.

"I think you might have a collapsed line or a major clog," the plumber said.

The diagnostics

The plumber recommended a video inspection of the sewer line. Line inspections cost around $280 but is the best way to pin point a leak or broken line. The plumber hooked up the camera and began feeding the snake into the pipes. At the 23 foot mark, we noticed a thick, white slurry coating the walls of the pipes. The slurry was so thick, that the drain water only had about a quarter inch opening to pass through. The obstruction continued on for another 10-12 feet, and then the line was clear again, all the way to the main sewer.

The white slurry turned out to be grease. Plain, old, ordinary kitchen grease.

According to Rob the plumber, kitchen grease tends to collect somewhere in the pipes between 20-25 feet. This is the point where the hot tap water cools off , and liquid grease solidifies. All those years of draining grease down the garbage disposal caused this huge, sticky buildup which was now clogging our sewer line. Every time we flushed the toilet, the sudden gush of drain water hit the obstruction, and backed right into our basement.

There's only one way to fix a sewer line that have been clogged with grease. It takes a high pressure spray washer called a "hydro-jetter" which is fed through the lines like a snake. The hydro-jetter is a large piece of equipment that must be operated at ground level. It is fed through the toilet drain of the ground floor bathroom, and reaches clear to the sewer main in the street or alley. It's loud, it stinks, and costs about $750.

6 hours later and $1200 poorer, we finally had our sewer line clean again. What made the bill even remotely tolerable was the relief in knowing that we didn't have a collapsed line after all.

How to prevent grease build up

Grease buildup is one of the primary causes of a blocked residential sewer line. While some of it comes from meat fats, such as bacon and hamburger grease, it also comes from foods such as cooking oil, mayonnaise, butter, sauces, and table scraps. Most people, including myself, thought that running hot water down the sink helped dissolved the grease. All it really does is push the grease just a little further down the pipes. Over time, that grease will build up in the sewer line and create those huge obstructions we saw on the video camera.

There's always going to be a little bit of grease coming off of plates and cooking utensils, it can't be avoided. However, you can reduce the amount of grease going into your lines by taking a few precautions.

1. Always scrape cooking grease and oils into a disposal container, rather than pouring it down the drain. Remove remaining grease with a paper towel, and dispose of it in a waste basket as well.

2. Place your food scraps in a trash can instead of running them through the garbage disposal. Disposals may chop the food into bits, but it doesn't do anything to eliminate the grease. Also scrape plates into the garbage can before washing. Throw coffee grounds in the compost or in the garbage can.

3. Keep strainers in your sink to catch solids, and empty them into the trash can.

These simple tips is all it takes to keep grease from clogging your pipes, and preventing a costly sewer line backup in your home.



PLEASE READ WHAT SOME OF OUR CUSTOMERS HAVE SAID

I Just wanted to let you know that charlie did a great job at our house and he was a very nice guy _________________________________________________________

Robert Parker, We were very pleased with the service provided by Charlie yesterday. He was very professional, knowledgeable and courteous. I would do business with you again and recommend your service.

Thank You, Gary Tapert _________________________________________________________

We called Parker Brothers after our pipes in our kitchen were seemingly frozen all day after numerous attempts to un-freeze them. They were going to come out on Sunday night, but got caught up with a problem at another customer's house. They kept me up to date on when they would be there and scheduled to come out first thing the next day.

They were supposed to be there at 8 and got there at 9:30 which was my only complaint. When Charlie got there, he did a through examination of the situation and luckily it was a simple and easy fix. They did not over-charge or do any unnecessary work. I was so nervous calling a plumbing company I didn't know, but now I know I will turn to them for drain cleaning and anything else I need!

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"I just wanted to say 'Thanks' for your service. I am VERY impressed with your company, the ease of the web site, and the speed of the toilet repair Darrell did. You have done a wonderful job and have certainly won a repeat customer. I have already mentioned your web site to two of my friends and fellow co-worker. It is not often you find a straight-up, on the level company on the Internet. I'm happy I found your site. You just keep getting better and better. Thanks again and I look forward to doing business with you in the future and passing your web address to my friends."

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"You guys are amazing! Awesome. I always tell people about your website. Do you have any idea how much I appreciate your professionalism? With thousands of web sites from which to use, it only makes sense to patronize companies whose sites treat customers professionally, provide information on a wide variety of plumbing jobs and answer questions that a reasonable person would ask about the company, it's products or the way the company conducts business."

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"And the crowd goes wild... We received the service today on our toilet and everything was perfect. Thank you for the excellent follow through and customer service."

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"Now this is what I call service! You have my business from now on and forever."

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Parker Brothers did a repair on our sewer this summer and I Just wanted to say that they did a fantastic job from start to finish. Everyone from the office people to the plumber Darrell was great and I will recommend Parker brothers to all my friends and family. Thank you guys so much: Mary Thomas

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"I can't help but believe that your company had to have the very best customer service I have ever seen. With customer service at such a low ebb in our country today, it has to be special companies like yours that will be around for years to come with many, many satisfied customers. I really appreciate doing business with you folks and will be sure to recommend you to our neighbors, friends and family."

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"That's great customer service!....I'll be back for my future plumbing needs and I'll be telling my friends. Keep up the fine customer service and quick response

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"We appreciate your customer service skills and consider your company one of the tops we have ever dealt with and will continue to praise your company to our friends and family. It was a pleasure doing business with you. Your company could teach others all about customer service."

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"You saved me $100...I didn't expect my job so soon, and its great. I'm very pleased with your service and will recommend you to others. Thanks."

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Somehow customer service seems to mean a lot less these days than it used to, so I really appreciated not only how quickly and considerately your employees responded, ....... You've certainly got my business and my recommendation to anyone who is looking.

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"Guys/Gals, thank you for your speedy service. I know my job was a very small one, but I feel like I was treated like a big time customer. Again, thanks for doing business the "good old fashion way", treat all customers like they are important. Keep up the good service."

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"I have used you company before and your service was superb. Great service. Thanks again."

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"Just wanted to thank you for your excellent service...., I'm sure we will do more business in the future....I am delighted to let others know of a company that provides superior service."

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"....You guys are amazing and fast...love the customer service...will be your customer forever...Thank you.."

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"Well, you can tell your employer that you "over-performed.".....You should be a consultant teaching retail stores how to better serve their customer."

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"Nice to do business with you. I'll be back!"

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"Thanks so much. It's been a great experience ordering from you - your website, product range & service - have all been of the highest quality."

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"Thank you so much for the service. I asked for the quickest repair possible, and was told 30 min and you came through.

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"I will use your company again because I appreciate the customer service I have received."

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"Thank you for your prompt and friendly service..."

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perfect!!! What a nice way to do business!!! And it fits and looks terrific...Thanks again for help-enjoying doing business with you."

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"...Thanks for your fine service - you've got a new customer."

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"I appreciate your guidance and not wanting to make quick money from me. It says a lot about your integrity."

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"Thank you for the great customer service ..This is why I have your site book marked."

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"I love your business model. YOU GO!....Thanks again for your excellent service."

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note: EVERY customer that is shown here has given us written permission to quote him or her. We will not quote you unless we have your written permission, and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

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"You have done a terrific job! Thank you very much for your timely responses... I will not hesitate to anyone from your company, that's how impressed I have been with your level of customer service."

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"I was very pleased with how well your staff not only called me to assist me...It is always nice to deal with a company that is not only efficient in handling a request, but who also has a very helpful and courteous staff."

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"Thank you very, very much. You were a delight to deal with and were polite, professional and effective. We encouraged our friends to put your information on his address book."

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"As we do more and more personal purchasing via the web it is always nice to find those companies to trust. Yours is one of the best!"

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"Thank you again for your assistance, but mostly for your superior customer service."

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"I am very pleased with your customer service a

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"I must tell you, again, how much I appreciated the attention your staff showed to us during this whole process. It was apparent to me that they truly wanted to make our repairs as quick and easy as possible. My only regret is that more companies do not follow your lead. We will certainly recommend you to every one here in our area, and hope that your business continues to grow."

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I'd like to thank you........Not only was your website clear and easy to use, my job was processed immediately, in a very speedy manner. ....Please extend my gratitude to all those along the line who made this happen.

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Thank you very much.

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I'm happy to write companies that provide good service, a quality product, at a reasonable price and are a pleasure to do business with. This is not always the case with many of my business dealings and, unfortunately, seems to be a difficult objective for many companies. Thank you and glad I could be of help. I suspect you will be receiving further business from me in the future given my complete satisfaction.

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"Thanks very much for such excellent service. I really appreciate it....You guys really do a good job....By all means use my comments as good service is enough of a rarity these days.

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Thanks for the great service.

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"Thanks again for your excellent customer service attitude. This was the first experience I had with your company and let me tell you that I WILL be back. I'm sold on your companies customer service."

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It is a pleasure doing business with you. I appreciate your companies fast response... I will recommend you to anyone looking for a plumber.

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"...I wouldn't hesitate ordering again because of the customer service."



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I want to tell you guys thank you for a great job my water heater is great : Sam and Carol Waterson st clair shores mi

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I will recommend Parker Brothers any time for any job great people that know what there doing. Larry Douglas

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Please call us toll free @ 1 (866)804-3876



Our contact information

(586) 350-7960 OR TOLL FREE 1(866)804-3876 Our contact information

(586)350-7960 OR TOLL FREE 1(866)804-3876 rob@parkerbrothersonline.com

All our work comes with a warranty some jobs we do include fix: leaks,drains, sewers, faucets,unclog, water heaters,sewer repairs,toilets,sump pumps,

all plumbing electrical power washing and handyman services

some areas we cover are - warren plumber,sterling heights plumber,st clair shores plumber,st clair shores,grosse pointe,detroit,troy,ferndale,hazel park,madison heights,fraser, roseville,clinton township,we cover all oakland macomb and wayne counties.